At Chicstylesz, operated by Valorpeak Innovations, we want every fashion purchase to move smoothly from our store to your wardrobe. This Shipping and Delivery Policy explains how we process, dispatch, and deliver orders placed through our website. Throughout this policy, “we,” “us,” and “our” refer to Valorpeak Innovations, while “you,” “your,” and “user” refer to the customer placing an order with us. By completing a purchase on our website, you acknowledge and accept the shipping and delivery terms mentioned below.

Shipping Locations

We currently provide delivery services across India and accept orders for all serviceable pin codes within the country. At present, we do not provide shipping services to destinations outside India.

Order Processing

After your order has been successfully confirmed, our team will begin preparing it for dispatch. Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

Once processing is completed, you will receive an order confirmation or shipping-related notification containing the applicable order details.

Delivery Timeline

After the order has been processed and dispatched, standard delivery generally requires 3–8 business days. Delivery duration may vary depending on the destination, courier operations, and other circumstances affecting transit.

Failed Delivery Attempts

A delivery may remain unsuccessful when the address provided is inaccurate, the recipient is unavailable, or the order is declined at the time of delivery. In such circumstances, the shipment may be sent back to our warehouse.

Customers may contact our support team to request another delivery attempt. Any applicable re-delivery arrangements will be communicated accordingly.

Damaged or Lost Shipments

If your package reaches you in a damaged condition, please notify our customer support team within 48 hours of receiving the order. Photographic evidence of the damaged package or product may be required to help us review and resolve the matter.

If an order is reported as lost while in transit, we will coordinate with the relevant courier partner to verify the shipment status. Once the matter has been verified, we may arrange a replacement or process a refund, as applicable.

Contact Us

For questions, concerns, or assistance regarding shipping and delivery, you can contact our customer support team at:

Email: valorpeaki@gmail.com

We appreciate your choice to shop with us and remain committed to making every delivery a smooth part of your fashion experience.