At Chicstylesz, managed by Valorpeak Innovations, we aim to make every part of your clothing shopping experience clear and convenient. This Cancellation Policy explains when an order can be cancelled and how cancellation requests are handled. In this policy, “we,” “us,” and “our” mean Valorpeak Innovations, while “you,” “your,” and “user” refer to the customer placing an order through our website. We understand that plans can change, so we provide a limited period in which eligible orders may be cancelled.

Cancellation Before Shipment

• An order may be cancelled within 24 hours from the time it was placed or before it is shipped, whichever occurs first.
• To submit a cancellation request, please contact our customer support team through email with the necessary order details.
• Once the cancellation is accepted, the complete order amount will be refunded to the original payment method within 5–7 business days.

Orders That Have Been Shipped

After an order has been dispatched from our end, cancellation is no longer available. If you no longer wish to keep the delivered item, you may request a return after receiving the order, subject to the terms and conditions stated in our Return & Refund Policy.

Changes to an Order

After an order has been successfully placed, we do not provide options to change the selected items or update the delivery address. If your order still qualifies for cancellation, you may cancel it and place a fresh order with the required details.

Cancellation Support

For assistance with cancelling an eligible order, please contact our customer support team at:

valorpeaki@gmail.com

We value your understanding and appreciate your continued trust in Chicstylesz. If you have any questions regarding order cancellation, please feel welcome to contact our support team.